Privacy Policy

We do not collect personal information, such as names or addresses, during your visit to our website. If you choose to provide such information, it is solely used to fulfil your request for information.

When you browse, read pages, or download information on our website, we automatically collect and store certain technical information about your visit, which does not identify you. The collected information includes:

• The Internet domain of your service provider (e.g., mtnl.net.in) and IP address.
• The type of browser (e.g., Firefox, Netscape, Internet Explorer) and operating system (e.g., Windows, Linux) used.
• The date and time of your access.
• The pages/URLs you visited.
• The address of the referring website if you reached our site from another website.

This information is utilised to enhance the website's usability by understanding visitor numbers and technology preferences. Individual visits are not tracked or recorded.

We use non-persistent or "per-session cookies" for technical purposes, such as seamless navigation. These cookies do not collect personal information, are deleted upon leaving our website, and are not permanently stored on your computer.

If you voluntarily provide personal information, such as through a Contact Us form, we use it solely to respond to your inquiry. We do not share this information with other government agencies unless required by law.

Our website does not create individual profiles for commercial marketing purposes, and we recommend excluding personal information, except for an email address for localised responses.

To maintain service availability and security, our government computer system uses commercial software to monitor network traffic, identifying unauthorised attempts to upload or alter information. Raw data logs are used for security purposes and are regularly deleted. Unauthorised attempts to manipulate information are strictly prohibited and may be subject to legal consequences under the Indian IT Act.